Improving Telesales Efficiency and User Engagement. Ashtar App faced challenges in managing their telesales team, tracking performance, and engaging users effectively. They needed a streamlined approach to improve conversion rates and foster a competitive sales culture.
✦ Our Solution:
A Multifaceted Approach to Optimize Telesales and Engagement.
1. Telesales Department Optimization:
> Hired, coached, and trained telesales agents in effective sales techniques.
> Created a selling script, workflows, and KPIs to improve performance.
> Designed certificates and daily announcements to incentivize top agents.
✦ New CRM Infrastructure design
✦ Hiring and Training the new sales agents
✦ From 9% Conversion Rate to 34.8%
✦ Our Solution.
2. Performance Monitoring Dashboard:
Developed a custom dashboard for real-time telesales insights.
✦ Our Solution.
3. User Engagement Campaigns:
> Produced a tutorial video to guide users in app usage.
> Boosted social media posts to enhance B2B engagement with teachers.
The telesales transformation was remarkable. From just a 9% conversion rate to an impressive 35%, their structured strategy and clear execution turned our process into a powerhouse for results.
Let’s collaborate.
Your brand deserves a powerful identity and exceptional user experience. Let us help you bring your vision to life!